SERVICE AND REPAIRS

What is Block Exemption?



The Block Exemption Regulation was brought in to allow customers to have their vehicles repaired without invalidating their warranties.



As stated in the Right To Repair campaign, "The Block Exemption Regulation includes elements that give the consumer the freedom to choose where they have their vehicle maintained without negating manufacturer's warranties. To enable repairs to be made, the vehicle manufacturer under the Block Exemption Regulation should make technical information freely available to the independent market."



What does this mean for the consumer?



Basically, this means that providing the independent garage you are using, such as Llanishen Garage, use original parts or parts of matching quality, then the consumer no longer needs to pay the high prices that dealers demand and the customer's warranty will remain completely valid with the dealer.



Llanishen Garage only use new, quality vehicle parts. If you wish to maintain your vehicle with Llanishen Garage during the warranty period, you can do so without invalidating the warranty.

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